FAQs
Do you ship worldwide?
Yes, we ship all over the world.
What are your shipping times?
Our shipping partner will deliver your order within 14 business days
How to track my order?
If you wish to track your order, you may enter your tracking code here:http://www.17track.net/en
What is your cancellation policy?
Cancellation of order is allowed on or before 11:00pm (PDT, -7 GMT) on the same day. After that time, cancellation will no longer be entertained. You may contact us via support@herbaluxy.com to request for cancellation.
Are your products safe?
Yes, our products are 100% safe. Strict safety guidelines are in place for all ingredients suppliers to maintain the integrity of the products.
Are your products cruelty-free?
Yes, our products are 100% cruelty-free. We do not conduct, commission, pay for, or allow any tests on animals for our ingredients, formulations, or finished products
Are your products organic?
Yes, our products are made with the finest organic ingredients.